All orders are subject to a processing period before shipment. We typically process, pack, and hand over orders to our logistics carriers within 1 to 2 business days after your payment is verified. If you need to cancel or modify your order, please contact us within 24 hours of purchase.
2. Shipping Methods & Tracking
We partner with reliable international courier services to ensure efficient delivery. Once your package is shipped, you will receive a Shipping Confirmation Email containing a unique tracking number to monitor your package's journey.
3. Estimated Delivery Time
Destination
Estimated Delivery Time
United Kingdom / Europe
5 - 12 Business Days
United States & Canada
7 - 12 Business Days
Rest of the World
10 - 20 Business Days
4. Customs, Duties, and Import Taxes
International shipments may be subject to import customs duties, taxes, and fees levied by the destination country. These additional charges for customs clearance must be borne by the recipient. BLUE STAR TRADING LIMITED has no control over these regional charges.
5. Delivery Issues & Lost Packages
If your package is confirmed lost by the logistics carrier, please contact us at market@westeez.com. We will launch an investigation and arrange a replacement or refund as quickly as possible.
